Jilibbb Privacy Policy – How We Protect Your Data

1. Who We Are

Jilibbb is an online gaming platform serving Filipino players across the Philippines. We operate the website jilibbb.best and provide a range of gaming products including live casino, esports betting, slots, jackpot slots, Tongits, Sabong, and NBA betting. When this Privacy Policy refers to "Jilibbb," "we," "us," or "our," it means the operator of the Jilibbb platform.

This Privacy Policy applies to all users who visit our website, register an account, or interact with our services in any way. By using Jilibbb, you acknowledge that you have read and understood this policy, and you consent to the collection and use of your information as described herein.

2. What Personal Data We Collect

Jilibbb collects different types of personal data depending on how you interact with our platform. Here is a clear breakdown of the categories of data we may collect from Filipino players:

3. How We Collect Your Data

Jilibbb collects your personal data through several channels:

• Direct interactions: When you register an account, complete KYC verification, deposit or withdraw funds, or contact our support team, you directly provide us with personal information.
• Automated technologies: When you browse or use the Jilibbb platform, we automatically collect certain technical data using cookies, web beacons, and similar tracking technologies.
• Third-party sources: We may receive data about you from payment processors, identity verification services, fraud prevention agencies, and other third parties in connection with providing our services.

4. How We Use Your Data

Jilibbb uses your personal data only for legitimate, clearly defined purposes. We will never use your data for anything we have not told you about. Here is how your data is used:

• Account management: To create, maintain, and secure your Jilibbb account.
• Identity verification: To comply with Know Your Customer (KYC) requirements and confirm you are who you say you are.
• Financial transactions: To process deposits and withdrawals in Philippine Peso (₱) through your chosen payment method.
• Responsible gaming: To monitor gaming behaviour and apply deposit limits, cooling-off periods, or self-exclusion when requested or required.
• Customer support: To respond to your queries, complaints, or requests promptly.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, or other prohibited conduct on the Jilibbb platform.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) requirements.
• Service improvement: To analyse usage patterns, fix bugs, and make Jilibbb better for all Filipino players.
• Marketing communications: To send you information about new games, promotions, and offers — only if you have given us your consent to do so. You can unsubscribe at any time.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable data protection frameworks, Jilibbb processes your personal data based on the following legal grounds:

• Contractual necessity: Processing is required to fulfil our obligations to you under the Jilibbb Terms and Conditions — for example, to process your winnings.
• Legal obligation: We are required to process certain data to comply with AML laws, KYC regulations, and other legal requirements applicable to our gaming license.
• Legitimate interests: We process some data for fraud prevention, security, and service improvement — provided our interests are not overridden by your privacy rights.
• Consent: For certain non-essential data processing activities, such as sending promotional emails, we rely on your explicit consent, which you may withdraw at any time.

6. Sharing Your Data with Third Parties

Jilibbb does not sell your personal data. However, we may share your information with carefully selected third parties in the following circumstances:

• Payment processors: To facilitate deposits and withdrawals via GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO, BPI, UnionBank, and Visa/Mastercard.
• Identity verification providers: To complete KYC checks as required by our licensing conditions.
• Fraud prevention and security services: To protect Jilibbb and its players from fraud, collusion, and other prohibited activity.
• Legal and regulatory authorities: When required by law, court order, or applicable gaming regulation.
• IT and cloud service providers: Who host, maintain, and support the Jilibbb platform, under strict data processing agreements.

All third-party service providers engaged by Jilibbb are contractually bound to keep your data confidential, use it only for the purpose we specify, and comply with applicable data protection laws.

7. Data Retention

Jilibbb retains your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, and as required by applicable law. In practice, this means:

• Account data is retained for the duration of your active account, and for at least five (5) years after account closure to meet AML and regulatory requirements.
• Financial transaction records are retained for the period required by Philippine financial regulations.
• Customer support communications are retained for up to three (3) years.
• Marketing consent records are retained until you withdraw your consent or for three (3) years of inactivity, whichever comes first.

Once the applicable retention period expires, Jilibbb will securely delete or anonymise your personal data.

8. Cookies and Tracking Technologies

Jilibbb uses cookies and similar technologies to improve your experience on our platform. Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and understand how players use our website.

We use the following types of cookies:

• Essential cookies: Necessary for the Jilibbb platform to function. Without these, you cannot log in or play games.
• Analytics cookies: Help us understand how players navigate the site, which games are most popular, and where we can improve the experience.
• Functionality cookies: Remember your language, location, and display preferences.
• Marketing cookies: Used only with your consent to deliver relevant promotional content.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the Jilibbb platform.

9. Your Rights as a Data Subject

As a Filipino player using Jilibbb, you have the following rights under the Data Privacy Act of 2012:

• Right to be informed: You have the right to know how your personal data is being collected, processed, and used.
• Right to access: You can request a copy of the personal data Jilibbb holds about you.
• Right to correction: If any of your data is inaccurate or incomplete, you can ask us to update it.
• Right to erasure: You can request deletion of your personal data, subject to legal retention requirements.
• Right to object: You can object to certain types of data processing, including direct marketing.
• Right to data portability: You may request a structured, machine-readable copy of your data for transfer to another service.
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team at support@jilibbb.best. We will respond within the timeframe required by applicable law.

10. Children's Privacy

Jilibbb strictly prohibits anyone under the age of 21 from registering or using our platform. We do not knowingly collect personal data from minors. If we discover that a minor has created an account or provided personal data, we will immediately close the account and delete all associated data.

If you are a parent or guardian and believe your child has registered on Jilibbb, please contact our support team immediately so we can take action.

11. Security Measures

Jilibbb takes data security seriously. We have implemented a range of technical and organisational measures to protect your personal information from unauthorised access, loss, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data in transit between your device and our servers
• Encryption of sensitive data at rest, including financial and identity information
• Strict role-based access controls limiting staff access to only the data they need
• Regular security audits and penetration testing of our platform
• Multi-factor authentication options for player accounts
• Ongoing staff training on data protection and security best practices

While Jilibbb takes all reasonable steps to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your Jilibbb account and to enable any additional security features available in your account settings.

12. Changes to This Privacy Policy

Jilibbb may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will notify registered players by email or through a notice on the platform before the changes take effect. The "last updated" date at the top of this page indicates when the policy was most recently revised.

We encourage you to review this Privacy Policy periodically. Continued use of the Jilibbb platform after any changes constitutes your acceptance of the updated policy.

13. How to Contact Us

If you have any questions about this Privacy Policy, want to exercise your data subject rights, or need to report a privacy concern, please get in touch with us:

• Email: support@jilibbb.best
• FAQ: Visit our FAQ page for quick answers to common questions.
• Terms: Review our Terms and Conditions for a full picture of your rights and obligations.